How It Works

Join Captain’s Club and earn points with every cruise based on your stateroom category and number of nights you sail. There are six levels to membership -- from the first tier (Preview) to the top tier (Zenith). The more points you have, the higher your tier status, the greater your benefits* and the greater your cruise rewards. With every tier you’ll get closer to achieving the ultimate in exclusive cruise rewards and special privileges.

3 Easy Steps Unlock A World of Rewards

1. Create Account

2. Add or Enroll

Once you have created an account, log in and either add your existing Captain’s Club number or enroll as a new member.

3. Enjoy Your Benefits

As you book more cruises, you'll move up your membership tier structure and enjoy even more benefits offered by the Captain's Club program.

Once enrolled in the Captain’s Club program, you will need to create a Guest Account to manage and view your membership. Once signed into your Guest Account, your Captain’s Club number, Tier and Club Points will be displayed. A Guest Account will also allow you to manage your cruise vacations.

Captain's Club Terms & Conditions

Your Membership Status

To qualify for enrollment in the Captain's Club, you must be 18 years of age or older.

Your Captain's Club membership falls into one of six tiers: Preview (prior to sailing), Classic (after earning 2 Club Points), Select (after earning 150 Club Points), Elite (after earning 300 Club Points), Elite Plus (after earning 750 Club Points) and Zenith (after earning 3,000 Club Points). After you complete qualifying sailings or activities, your membership will automatically advance to the applicable membership level. You will enjoy your new membership benefits on the sailing after you reach the next membership level. Your membership number will remain the same as you advance to the next level.

Club Points

Celebrity Cruises Captain's Club membership tiers are based on Club Points. Prior to November 25, 2013, members earned one credit for sailing, one credit by sailing on an itinerary of 12-nights or longer, including Cruisetours (applicable to sailings on or after January 1, 2003); and earned one credit by sailing in a Concierge Class stateroom, AquaClass® stateroom, or Suite (applicable to sailings on or after January 1, 2004). After November 25, 2013, credits were converted to Club Points at a ratio of 1 credit to 30 Club Points. Club Points are earned based on stateroom category purchased and length of cruise including Cruisetours. Club points are awarded once per sailing. Celebrity Cruises makes it possible for you to earn up to 24 Club Points per night. Club points can also be earned through the Power Up Points program offered by Celebrity Cruises. For sailings returning after February 12, 2022, Edge Villas earn 18 points per night and the Iconic Suite earns 24 points per night. Sailings that returned prior to February 12, 2022, Edge Villas earned 12 points per night and the Iconic Suite earned 18 points per night.

Complimentary sailings, Seminar at Sea, Travel Agent rates, and employee rates do not earn Club Points in the program. Reduced rate upgrades, pre-cruise and onboard, will earn Club Points at the original stateroom category purchased, and NOT the category of the upgraded stateroom. Accepted offers in the Celebrity MoveUp program will earn Captain’s Club points at the original stateroom category purchased, and not the category of the upgraded stateroom. Club Points will not be awarded for Celebrity City Stay, Book & Go or any other vacation package.

Power Up Points can be earned by eligible members in the US, Canada, UK, Ireland, Australia and New Zealand for various non-sailing activities such as taking surveys, participating in social media activities and making bookings. Power Up Points convert to Club points at a ratio of 10 Power Up Points to 1 Club Point. All Power Up Points earned in a calendar month are converted to Club Points and added to a participating member’s Club Point balance within 14 days of month’s end. Club Points converted from Power Up Points in a given month will be rounded up to the nearest whole Club Point. All terms and conditions of a Power Up Points activity must be met to be eligible to receive the associated Power Up Points. Eligible members may participate once per activity. Point discrepancies must be submitted within 1 year of the activity date. Point discrepancies older than 1 year will not be reviewed or accepted. The processing of personal information related to Power Up Points activities is subject to our Privacy Policy available here: https://www.celebritycruises.com/privacy-policy and our Social Media Fan Page Notice available here: https://www.celebritycruises.com/company/social . Certain Power Up Points activities may be construed as financial incentive(s) under the California Consumer Privacy Act. You may opt in/out by your participation in any Power Up Point activity. Club Points converted from Power Up Points are subject to all terms and conditions of the Captains Club program. Power Up Points and Captains Club program terms and conditions are subject to change at any point without prior notice.

Relationship Points and Status

If two adult members over the age of 18 reside at the same address, they have the option to link their member accounts together by calling 1-800-760-0654. While each member still earns points based on their individual sailing activity, both will have access to the points and tier level associated with the member who has the higher Club Point balance. If the members ever stop residing at the same address, Celebrity may unlink the accounts. Members can also request their accounts be unlinked by calling 1-800-760-0654. Each member will then only have access to the points and tier earned individually.

For example, if member A has 100 points and member B has 175 points, individually, member A is a Classic member, and member B is a Select member. However, if member A and member B link their accounts, member A would then have 175 “relationship” points and Select status as well.

  • If member A takes another sailing and earns an additional 35 points, member A would then have 135 “individual” points but still only 175 “relationship” points and Select status.
  • If member A and B stop residing at the same address and the accounts are unlinked, member A would have 135 “individual” points and revert back to Classic status. Member B would retain all 175 “individual” points and remain at Select status.
Single Travelers

Guest travelling as a single traveler in a stateroom will earn double the amount of Club Points, based on stateroom category and number of nights sailed. This applies to all sailings on or after July 1, 2014, and to all Captain's Club members including Preview members. Single travelers receive one set of offers per sailing. However, any bonus points that a single traveler qualifies for will not also be doubled.  For example, a single traveler that qualifies for a double points promotion will receive an extra set of Club Points for being a single traveler and an extra set of Club points for booking a qualifying sailing for a total of 3x Club Points. 

Go Green

Go Green℠ is a program offered by Celebrity Cruises where guests can opt-in to receive reduced housekeeping services while onboard. Captain’s Club members that opt-in to this program will receive an extra night’s worth of Club Points based on their stateroom category (“Go Green Bonus Points”).

To participate, members can opt-in online pre-cruise at https://cloud.na.celebritycruises.com/GOGREEN_OPTIN or onboard during embarkation day. Opt-in will not be permitted after embarkation day. One guest per stateroom must opt-in for each sailing. Information provided must be correct or points will not be awarded.

Go Green Bonus Points will be awarded for all Captain’s Club members in a participating stateroom. Go Green Bonus Points will be equal to one extra night of points based on the member’s stateroom category for the participating voyage. Reduced rate upgrades, including those won as part of the Move Up program, will earn Go Green Bonus Points at the original stateroom category booked (not the upgraded level). Go Green Bonus Points will be awarded once per eligible member. Go Green Bonus Points are excluded from any other Club point promotions. If a stateroom opts-out of the Go Green program before the end of the voyage, members in that stateroom will not receive the Go Green Bonus Points. Different than base points, Go Green Bonus Points are not doubled for single travelers paying full fare. Go Green Bonus points will be awarded within 10 business day post cruise.

Non-members that opt-in for Go Green must enroll in Captain’s Club to receive the Go Green Bonus Points.

Captain’s Club Benefits

Captain’s Club benefits do not combine with any other promotion, unless stated otherwise. Benefits may change without notice.

Discount on drink packages

Members may purchase a Classic or Premium drink with their discount pre-cruise only, by calling Captain's Club at 1 800-760-0654. Discount does not apply to drink packages purchased onboard. Discount does not apply to promotional drink packages, including promotional package upgrade. Not combinable with other offers.

Discount on drink package upgrade

Members may purchase a drink upgrade from the Classic Package to the Premium Package with their discount pre-cruise, by calling Captain's Club at 1-800-760-0654. Discount does not apply to upgrades purchased once onboard. Discount does not apply to promotional drink packages, including promotional package upgrade. Not combinable with other offers.

Specialty Dining Discounts

Discount only available onboard. Applies only to the member's cover charge. Not combinable with any other offers.

Laundry Services

Offers exclude Express Service. Wash / Dry / Fold not valid on final 3 days of cruise. Pressed items do not include dry cleaning. Pressing and Dry Cleaning offers not valid on final day of cruise. Please note services may not be available on some cruises if water restrictions are in place.

Wi-Fi

Discount applied to the total price of the Wi-Fi package or upgrade purchased. Combinable with the pre-cruise advantage only.

Complimentary unlimited Wi-Fi for Zenith members includes a premium package and limited to 1 device only. If a Zenith member has premium Wi-Fi already included in their ticket then they will get 1 device with premium from their ticket and 1 device with premium from their loyalty benefits for a total of 2 devices. If a Zenith member has basic Wi-Fi included in their ticket then they will get 1 device with premium from their loyalty benefits. The basic device from their ticket will be applied to another device for another guest in the stateroom if they are not also a Zenith member. If both guests are Zenith members, both will receive the premium plan (without the basic plan).

Complimentary 90 premium minutes for Elite and 240 premium minutes for Elite Plus will still apply. These minutes must be used before any basic minutes included in your ticket.

Photo

Discount on digital or print photo package excludes Wedding Packages, The Studio and Quinceñera.
Discount off The Studio photo package excludes regular photos, Wedding packages and Quinceñera.

Spa

The Spa multi-use discount applies to most treatments; excludes MedSpa and retail. No complimentary access to Thermal Suite on Edge Class ships. Persian Garden pass only available on Millennium and Solstice Class ships while ship is in port.

Shore Excursions

The Captain's Club shore excursion discount applies to small group discovery tours only.  When booked pre-cruise, this benefit is combinable with other pre-cruise discounts and will be applied onboard.

Hollywood Hot Glass

The Captain's Club Hollywood Hot Glass discount is applicable on Celebrity Equinox, Celebrity Solstice, and Celebrity Eclipse only. When booked pre-cruise, this benefit is combinable with other pre-cruise discounts and will be applied onboard

Casino

Match Plays are one-time use and require a table’s minimum bet for use. Offer is not available for pre-cruise purchase and is only available onboard. Bonus Card(s) requires the purchase of Deal or No Deal Card package. Card(s) redeemable at Casino cage and expires at the end of the voyage. Entries issued all at once and are not redeemable for cash or onboard credit. Cancellations only made through the PCP before sailing. After sailing, all sales are final. To play, game fees apply, and taxes apply. You must have an established folio account to play, be at least 18 years old (21 on Alaska sailings) and must be present to win. No limit on number of Deal or No Deal cards and can only be used for the session date for which they are purchased. Free Cruise prize available for two (2) guests for up to seven (7) days in a veranda stateroom on select sailings only and does not include air, transfers, hotel, taxes, gratuities, or any other fees applicable to the cruise. Free Cruise prize do not have a cash value.

 

One-Category Upgrade

One-category upgrade requests must be made at the time of booking and apply only for upgrades within the supercategory, depending on availability. Example of a super category upgrade in AquaClass: A2 to A1. Upgrades available from categories 11- A1 on all Celebrity ships except Galapagos voyages.

Captain's Club one-category upgrade excludes categories: IS, ES, SV, UV, SC, UC, PO, DO, DI, DV,Z, Y, X, EX, XC, XA and W.

This offer cannot be used with certain restricted fares including but not limited to Exciting Deals, Interline, travel agent or employee rates. Upgrades apply for one stateroom per cruise. Stateroom assignments only. Not valid on holiday sailings.

The Captain's Club program terms are subject to change at any time without prior notice. Offers vary by tier, see benefit grid for full details. Captain Club benefits may not be available with other sales and promotions.

Zenith Retreat Lounge Access

Retreat Lounge access was reinstated for Zenith members on September 26, 2023. Access is limited to Retreat Lounge only, the Retreat Sundeck and Luminae are excluded.

Access to Concierge Lunch

Zenith members are invited to join the Concierge Lunch in Main Dining Room from 11:30am-1:00pm (times may vary by sailing).

Luggage Valet

Zenith members receive complimentary Luggage Valet where available, airline fees still apply. Must be flying on the entirety of the journey with the same air carrier, flight needs to be the same day of ship's arrival and must be on a 7 night or longer sailing. Currently available in Miami, Fort Lauderdale and Seattle on select airlines and itineraries.

Preferential Debarkation

Subject to availability.

Priority Tender Service

Subject to availability.

Priority Waitlist for Shore Excursions

Subject to availability.

Pre-sailing Specialty Restaurant Reservations

You can make dinner reservations for a Specialty Restaurant anywhere from 60 days to 4 days prior to your sailing date when booking a cruise on any Celebrity ship except Galapagos voyages. You can make your reservation online via our dining reservation tool. Proper attire is required. 

Pre-sailing specialty restaurant reservations available through Captain's Club desk

Benefit does not apply to specialty dining packages

Zenith Member complimentary sailing at 3,000 Club Points and every 3,000 Club Points thereafter.

Initial Complimentary sailing: Valid for a 7-Night Caribbean or Bermuda cruise in a Standard Veranda Stateroom (lowest veranda category available at time of booking)

Complimentary sailing at every additional 3,000 Club Points: Valid for a 7-Night Caribbean or Bermuda cruise in an AquaClass® stateroom (A1, A2)

  • Must be redeemed within 1 year of reaching the required point threshold. Due to Covid-19, if you qualified for a complimentary Zenith cruise between March 2019 and December 2020 you will have until March 31, 2022 to book your complimentary cruise.
  • One complimentary stateroom per Zenith member household; 3rd and 4th rates apply; non-transferable, Single travelers are responsible for any companion traveler fare.
  • Taxes, fees, gratuities and other cruise enhancements are additional and still apply.
  • The Zenith Complimentary sailing is not combinable with any other offer, promotion or discounted rate. No refunds or credits for unused portion.
  • Initial complimentary sailing may be applied toward a CC or AQ stateroom on a Caribbean or Bermuda cruise. Pro-rated rates apply and are determined by Celebrity Cruises in its sole discretion
  • Complimentary sailing may be applied pro-rata to another sailing. Pro-rated amount is determined by Celebrity Cruises in its sole discretion; additional fees may apply.
  • If member is already booked on cruise that is not within the penalty phase, Celebrity can re-arrange the previously booked cruise. Prevailing rates may apply.
  • Black-out dates include holiday sailings (Christmas, New Year’s) and the inaugural year of a new ship
Reciprocity Between Brands

Equivalent recognition is one of the benefits of being a Captain’s Club and Crown & Anchor Society loyalty member. It offers loyalty members the opportunity to receive recognition and similar Celebrity benefits with matching tier status–both pre-cruise and onboard–when sailing with either brand. Members of one loyalty program must enroll in the other’s loyalty program in order to receive equivalent recognition benefits.

Points earned on Royal Caribbean are earned only for the Crown & Anchor Society loyalty program. Points earned on Celebrity are earned only for the Captain’s Club loyalty program. Points of each loyalty program cannot be added together. Points are calculated using the applicable brand's program level accrual system.

The following program levels are equivalent for loyalty program recognition purposes:

  • Select
    • Royal Caribbean Crown & Anchor Society: Platinum
  • Elite
    • Royal Caribbean Crown & Anchor Society: Diamond
  • Elite Plus
    • Royal Caribbean Crown & Anchor Society: Diamond
  • Zenith
    • Royal Caribbean Crown & Anchor Society: Diamond
Azamara

Azamara was sold by the Royal Caribbean Group to Sycamore Partners, a private equity firm, in March 2021.  Since the sale, we have continued to award Captain’s Club Points on Azamara sailings.  As of February 1, 2023, this benefit will change, and members will only earn points for the cruise line they are sailing on. Points and status earned in either program on or before February 1, 2023, will not be impacted. For Azamara sailings that conclude on or before February 1, 2023, members will continue to earn both Captain’s Club and Azamara Circle points.  For Azamara sailings that conclude after February 1, 2023, members will only earn Azamara Circle points.  For Celebrity Cruises sailings that conclude on or before February 1, 2023, members will continue to earn Captain’s Club points and Azamara Circle points, if they have at least one Azamara sailing.  For Celebrity Cruises sailings that conclude after February 1, 2023, members will only earn Captain’s Club point.

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