Boarding Accessibility

 

Airport Transportation

If requested in advance, Celebrity can arrange for accessible transportation to transfer guests between the airport and the pier. This accessible cruising service is offered at no extra charge to our air/sea guests or those who have purchased cruise-only transfers. Accessible transportation may be limited or unavailable outside the U.S. See your travel agent or contact us for details.


 

Extra Assistance at the Pier

Please give our Celebrity team a call on 1800 555 600* to discuss your extra assistance at the pier request.  

Celebrity Cruises offers boarding and departure assistance to guests with mobility disabilities. Request assistance once you arrive at the pier or contact us prior to your cruise so that we may prioritize your needs during boarding. During peak times there may be a wait for assistance. Many ports provide easy access for wheelchairs and scooters, however due to various conditions: steepness of the gangway, tendering, weather, tidal and sea conditions, and shore-side facilities, guests using assistive devices may be precluded from getting on or off the ship. We will make reasonable efforts to assist our guests, but for safety reasons, our staff is not permitted to lift guests or equipment. Assistance with manual wheelchairs, walkers, canes, etc. will be provided.

 

 


Assistance Onboard

 

We provide reasonable mobility assistance to guests in accessing areas of the ship that are not accessible.

 


 

Ports That Require Tendering

The following are examples of ports that require tender service to reach land and do not provide a direct ship to shore connection.
Guests may be required to walk a few steps down to the tendering platform in order to access the tender boats. The accessibility of the tender boats is subject to change.

 

Alesund, Norway Belize City, Belize
Cabo San Lucas, Mexico Catalina Island, California
Corfu, Greece CocoCay, Bahamas
Cozumel, Mexico
Costa Maya, Mexico
George Town, Grand Cayman
Dubrovnik, Croatia
Lahaina, Hawaii
Geiranger, Norway
Labadee, Hispaniola
Kailua Kona, Hawaii
Panama Canal
Mykonos, Greece
Philipsburg, St. Maarten
Villefranche, France

 

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